1. Who We Are Journey to Joy™ is provided by Debra Joy. We offer coaching, education, and related programs. Contact: You can contact us via our contact form at /contact.

2. Information We Collect

● Contact data: name, email, phone if you provide it.

● Usage data: pages viewed, clicks, device info, approximate location.

● Cookies and pixels: used for site performance, analytics, and marketing if enabled.

● Transaction data: billing name, address, and limited payment details via our payment processor. We do not store full card numbers.

3. How We Use Information

● To respond to enquiries and deliver requested services.

● To send service communications like receipts, updates, and reminders.

● With your consent, to send marketing emails or SMS.

● To improve our site, programs, and customer experience.

● To comply with legal obligations and prevent abuse.

4. Legal Bases for Processing (EU/UK)

● Contract: to provide requested services.

● Consent: for marketing emails/SMS and non‑essential cookies.

● Legitimate interests: site security and aggregate analytics.

● Legal obligation: record‑keeping and compliance.

5. Sharing Information

● Service providers: website host, email provider, payment processor, analytics and ad platforms.

● Legal and safety: when required by law or to protect rights. We do not sell personal data.

6. Cookies and Tracking We use essential cookies for site function and, if enabled, analytics and advertising cookies. Manage preferences via our cookie banner or your browser settings. For transparency, links to this Privacy Policy and Terms should be visible wherever cookies or tracking are used.

7. Data Retention We keep personal data only as long as needed for the purposes above, then delete or anonymise it per our retention rules.

8. Your Choices and Rights

● Email: unsubscribe using the link in any marketing email.

● SMS: reply STOP to opt out, HELP for help. Message and data rates may apply. Message frequency varies.

● Cookies: use our cookie banner to accept essential‑only or manage categories.

● Access, correction, deletion: contact us via our contact form at /contact. EU/UK residents may exercise GDPR rights. California residents may exercise CCPA/CPRA rights.

9. International Transfers Your data may be processed outside your country. Where required, we use appropriate safeguards.

10.Children We do not knowingly collect data from children under 16.

11. Security We use reasonable technical and organisational measures to protect personal data.

12.Third‑Party Links We are not responsible for the privacy practices of external sites we link to.

13.Changes to This Policy We will update this page as needed. Material changes will be noted by the “Last updated” date above.

Contact: You can contact us via our contact form at /contact.